SALESFORCE-AI-SPECIALIST RELIABLE REAL TEST, SALESFORCE-AI-SPECIALIST LATEST TRAINING

Salesforce-AI-Specialist Reliable Real Test, Salesforce-AI-Specialist Latest Training

Salesforce-AI-Specialist Reliable Real Test, Salesforce-AI-Specialist Latest Training

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Salesforce Certified AI Specialist Exam Sample Questions (Q74-Q79):

NEW QUESTION # 74
Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and interactions. UC needs audit and feedback data to be accessible for reporting purposes.
What is a consideration for this requirement?

  • A. Storing this data requires Data Cloud to be provisioned.
  • B. Storing this data requires Salesforce big objects.
  • C. Storing this data requires a custom object for data to be configured.

Answer: A

Explanation:
When implementingEinstein Generative AIfor improved customer insights and interactions, theData Cloud is a key consideration for storing and managing large-scale audit and feedback data. TheSalesforce Data Cloud(formerly known asCustomer 360 Audiences) is designed to handle and unify massive datasets from various sources, making it ideal for storing data required for AI-powered insights and reporting. By provisioningData Cloud, organizations likeUniversal Containers (UC)can gain real-time access to customer data, making it a central repository for unified reporting across various systems.
* Audit and feedback datagenerated by Einstein Generative AI needs to be stored in a scalable and accessible environment, and theData Cloudprovides this capability, ensuring that data can be easily accessed for reporting, analytics, and further model improvement.
* Custom objectsorSalesforce Big Objectsare not designed for the scale or the specific type of real- time, unified data processing required in such AI-driven interactions.Big Objectsare more suited for archival data, whereasData Cloudensures more robust processing, segmentation, and analysis capabilities.
References:
* Salesforce Data Cloud Documentation:https://www.salesforce.com/products/data-cloud/overview/
* Salesforce Einstein AI Overview:https://www.salesforce.com/products/einstein/overview/


NEW QUESTION # 75
Universal Containers is planning a marketing email about products that most closely match a customer's expressed interests.
What should an AI Specialist recommend to generate this email?

  • A. Standard email marketing template using Apex or flows for matching interest in products
  • B. Custom sales email template which is grounded with interest and product information
  • C. Standard email draft with Einstein and choose standard email template

Answer: B

Explanation:
To generate an email about products that closely match a customer's expressed interests, an AI Specialist should recommend using acustom sales email templatethat isgrounded with interest and product information. This ensures that the email content is personalized based on the customer's preferences, increasing the relevance of the marketing message.
Using grounding ensures that the generative AI pulls the correct data related to customer interests and product matches, making the email more effective.
For more information, refer toSalesforce documentationon grounding AI-generated content and email personalization strategies.


NEW QUESTION # 76
An AI Specialist has created a copilot custom action using flow as the reference action type. However, it is not delivering the expected results to the conversation preview, and therefore needs troubleshooting.
What should the AI Specialist do to identify the root cause of the problem?

  • A. In Copilot Builder, verify the utterance entered by the user and review session event logs for debug information.
  • B. In Copilot Builder within the Dynamic Panel, turn on dynamic debugging to show the inputs and outputs.
  • C. Copilot Builder within the Dynamic Panel, confirm selected action and observe the values in Input and Output sections.

Answer: B

Explanation:
When troubleshooting acopilot custom actionusing flow as the reference action type, enablingdynamic debuggingwithinCopilot Builder's Dynamic Panelis the most effective way to identify the root cause. By turning on dynamic debugging, the AI Specialist can see detailed logs showing both theinputs and outputsof the flow, which helps identify where the action might be failing or not delivering the expected results.
* Option B, confirming selected actions and observing the Input and Output sections, is useful for monitoring flow configuration but does not provide the deep diagnostic details available with dynamic debugging.
* Option C, verifying the user utterance and reviewing session event logs, could provide helpful context, but dynamic debugging is the primary tool for identifying issues with inputs and outputs in real time.
Salesforce AI Specialist References:To explore more about dynamic debugging in Copilot Builder, see:
https://help.salesforce.com/s/articleView?id=sf.copilot_custom_action_debugging.htm


NEW QUESTION # 77
Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level.
What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?

  • A. Moderately safe
  • B. Safe
  • C. Not safe

Answer: B

Explanation:
In theEinstein Trust Layer, thetoxicity scoringsystem is used to evaluate the safety level of content generated by AI, particularly to ensure that it is non-toxic, inclusive, and appropriate for business contexts. A toxicity score of 1indicates that the content is deemedsafe.
The scoring system ranges from 0 (unsafe) to 1 (safe), with intermediate values indicating varying degrees of safety. In this case, a score of 1 means that the generated content is fully safe and meets the trust and compliance guidelines set by theEinstein Trust Layer.
For further reference, check Salesforce's officialEinstein Trust Layer documentationregardingtoxicity scoringfor AI-generated content.


NEW QUESTION # 78
Universal Containers plans to enhance its sales team's productivity using Al.
Which specific requirement necessitates the use of Prompt Builder?

  • A. Creating an estimated Customer Lifetime Value (CLV) with historical purchase data
  • B. Creating a draft newsletter for an upcoming tradeshow
  • C. Predicting the likelihood of customers churning or discontinuing their relationship with the company

Answer: B


NEW QUESTION # 79
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